Poor Employee Performance Could Be The Result Of A Poor Process

Poor Employee Performance Could Be The Result Of A Poor Process

If you’ve ever had a complaint come through about a worker, your first response might be to think that worker is lazy or doing something wrong. I have the opposite response – I ask “How is the project management?” This difference in reaction is critical. As a manager, you can’t just

Millennials and Picking Up the Phone

Millennials and Picking Up the Phone

Jerry Hansen, Managing Partner   In 2016, millennials will make up the largest percentage of the workforce compared to Gen X and boomers, resulting in some big changes to the workplace. To all the millennials reading this, I know you get a lot of flack, and I...