Poor Employee Performance Could Be The Result Of A Poor Process

Jul 28, 2016 | Uncategorized

If you’ve ever had a complaint come through about a worker, your first response might be to think that worker is lazy or doing something wrong. I have the opposite response – I ask “How is the project management?” This difference in reaction is critical. As a manager, you can’t just

Millennials and Picking Up the Phone

Dec 30, 2015 | Uncategorized